T&Cs

 

Terms and Conditions

Welcome to The Cosy Bird. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of The Cosy Bird website and your relationship with The Cosy Bird ("we," "us," or "our"). By using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Products and Services

All products and services offered on our website are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice. Prices for our products are subject to change without notice.

Discount codes for Essential oil wax melts are limited to four uses per customer. After the fourth use, all future purchases of wax melts must be made at full price. This policy helps us keep our small business sustainable while continuing to offer high-quality, essential oil-based products. We appreciate your understanding and support! There is unlimited use for the Oh My Aroma stock discount code. 

3. Orders

By placing an order with us, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order at our discretion.

4. Payment

We accept various payment methods as indicated on our website. Payment must be received in full before dispatch of goods. If your payment is declined, we will not be liable for any delay or non-delivery.

5. Delivery

We aim to dispatch orders within the timeframes specified on our website. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return unused items in their original packaging within 14 days of receipt for a refund or exchange. Please note that return shipping costs are the customer's responsibility unless the item is faulty. For detailed information, refer to our Returns Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Cosy Bird and is protected by intellectual property laws. Unauthorized use of any content from this site is prohibited.

8. Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, The Cosy Bird shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of any amended terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [your contact email].

 

 

Disclaimer and Liability Statement

The Cosy Bird products are intended for external use only. While we make every effort to ensure the safety and quality of our products, it is important to note that individual reactions to essential oils and other ingredients may vary.

By purchasing from The Cosy Bird, you agree to the following:

  • Consultation with a healthcare professional: If you are pregnant, breastfeeding, have any existing medical conditions, or are using essential oils on children or pets, we advise consulting with a healthcare provider prior to use.

  • Use as directed: Our products are not intended to diagnose, treat, cure, or prevent any medical conditions. They are meant for general wellness, relaxation, and fragrance purposes only.

  • Allergies and Sensitivities: Please check the ingredient list of each product before use. If you have known sensitivities or allergies, perform a patch test prior to full use.

  • Proper use and care: Always follow the care instructions provided with each product, especially for candles, diffusers, and other items that involve heat or open flames.

Limitation of Liability

By purchasing and using our products, you acknowledge and accept the inherent risks associated with their use. The Cosy Bird will not be held liable for any injury, allergic reaction, or damage caused by improper use of our products, or any circumstances beyond our control.

Product Safety and Use

The Cosy Bird is committed to ensuring that all products are safe when used as directed, but cannot guarantee that every product will be suitable for every individual. We do not accept liability for any adverse reactions or harm caused by improper handling, neglect, or failure to follow safety guidelines.