T&Cs

 

Terms and Conditions

Welcome to The Cosy Bird. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of The Cosy Bird website and your relationship with The Cosy Bird ("we," "us," or "our"). By using this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Products and Services

All products and services offered on our website are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice. Prices for our products are subject to change without notice.

3. Orders

By placing an order with us, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order at our discretion.

4. Payment

We accept various payment methods as indicated on our website. Payment must be received in full before dispatch of goods. If your payment is declined, we will not be liable for any delay or non-delivery.

5. Delivery

We aim to dispatch orders within the timeframes specified on our website. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return unused items in their original packaging within 14 days of receipt for a refund or exchange. Please note that return shipping costs are the customer's responsibility unless the item is faulty. For detailed information, refer to our Returns Policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of The Cosy Bird and is protected by intellectual property laws. Unauthorized use of any content from this site is prohibited.

8. Privacy

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, The Cosy Bird shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of any amended terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at [your contact email].